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Business Process Automation (BPA), or IT Process Automation, focuses on streamlining,
optimizing and automating the key processes that drive value for an organization
and its customers. BPA software enables organizations to design, execute, monitor,
and continuously improve Business Processes that
span organizational boundaries and computer networks. Premium BPA software leverages
existing IT assets and applications to accelerate informational flows, reduce operational
errors, and eliminate delays.
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It makes business processes more robust, faster, and more efficient. BPA software
detects and proactively responds to events (i.e., changes in data, systems, and
networks), so organizations that employ it are generally more nimble and responsive
to change.
Business Process Automation solutions feature three critical pillars - orchestration,
integration, and dynamic process automation. Tight coupling of these elements enables
organizations to streamline and automate business processes regardless of scope,
scale, and complexity.
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Orchestration empowers business managers and IT developers to collaborate on automated
process designs using easy-to-use, visually compelling, and intuitive interfaces.
It also requires centralized control of business processes that span functional
departments, computer networks, and diverse IT environments. Orchestration engines
must oversee and execute discrete,independent automation activities in a cohesive,
coordinated, and intelligent manner. Orchestration must collect and transform data/events
into actionable information which facilitates proactive decision-making. Finally,
orchestration must enable real-time, centralized continuous improvement decentralized
sub-processes.
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Orchestration is not effective in the absence of integration. Integration enables
systems and applications to read, modify, and exchange critical data that drive
the decision-making of humans and machines. Most business processes consist of disparate
systems, diverse environments, and multiple applications, so tight integration is
a necessary component of complete business process automation.
The final pillar of business process automation is
dynamic, rule-based, automated execution across multiple systems. Automation enables
organizations the streamline or eliminate repetitive, manual tasks. Premium automation
platforms provide these capabilities without requiring deep programming expertise.
Best-of-breed automation platforms deliver more value by eliminating barriers to
the entry and change, not by imposing requirements and limitations. They also accelerate
development and promote reuse of intellectual property. Finally, automation centralizes
control over the development process to eliminate the hassles of managing and maintaining
code over the long term.
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